PataLand Privacy Policy

• Privacy policy statement

Effective Date: 27 November 2023

To ensure the security of user data in accessing and using the platform developed by PT Parama Dimensi Kreatif Teknologi ("Paradimensi," "we," "us," and derivatives thereof), namely PataLand, the website https://world.pataland.id/ and its subdomains (referred to as "Website" or "Site"), as well as Virtual Reality ("VR" or "Applications"), we are committed to safeguarding data in accordance with this privacy policy.

This Privacy Policy ("Policy") helps you understand how we collect, use, protect, store, and share your personal information. This Policy does NOT apply to information provided or collected by third parties (unless otherwise stated in this document).

This Policy may be updated periodically in line with developments and changes in our services.

• Collecting Data about the user

Paradimensi collects some personal information about you and your usage of our Website. Personal information generally refers to any information that identifies you or makes you identifiable. This information can be grouped into two main categories: (1) Information voluntarily provided by you, and (2) Information automatically collected from you.

1. Information You Voluntarily Provide

We may collect the following types of personal information from you;

• Account Information: When registering and logging into our Website, you may share information with us such as your username, email, gender, and date of birth.
• Customer Service: When interacting with our support team, we may record and store copies of your correspondence (including email address).

2. Information We Automatically Collect

Within the limits allowed by applicable law, we may automatically collect various types of information when you interact with our Website or use our Services. This information helps us address customer support issues and enhance the performance of our Website and Services. We may collect following types of information automatically from you:

• Website Log Data: When using our Website, we automatically gather information such as web requests, date, and time of access to our servers.
• Game Log Data: When you play our games, we automatically collect log data from the gameplay.

• How the app is using user data

Our main purpose in collecting personal information is to provide a safe and smooth user experience. Generally, we use personal information to create, develop, operate, deliver, and enhance our Services. We may use your personal information to: We may use your personal information to:

1. Provide Services Communications: We may send administrative communications related to your account to inform you about Service updates and relevant issues. For instance, we use this information to:

• Provide you with content, games, apps, and other experiences.
• Communicate with you regarding our Services.
• Notify you about updates to our Services;

2. Enforce Terms in Our Agreements: We process your personal information to uphold the terms you have accepted, such as user agreements, to prevent misuse, maintain fairness in gameplay, and preserve our Services.
3. Response to Requests: We process personal information when you contact us with questions, issues, or feedback..
4. Research and Development of Our Services: We process your personal information to comprehend how you use our Services and improve existing or create new services.
5. Facilitate Corporate Acquisitions, Mergers and Transactions: We may process your personal information concerning corporate acquisitions or other corporate transactions.
6. Interaction Moderation:  We are responsible for ensuring the security of our Site and our users' compliance with our policies. Here are some points related to moderation:

• Activity Monitoring:  We may regularly monitor interactions on our platform to ensure compliance with our rules and policies.

• Content Review: User-uploaded content may be reviewed to ensure compliance with our guidelines and removed if it violates them
• Use of Technology: We may use automatic or manual technology to check messages, images, or other content uploaded by users.
• Reporting and Further Actions: Please send us an email at hello@paradimensi.id with your report for Interaction Moderation violation with the subject line "Moderation Request". We will take appropriate actions based on the report..

• How We Share Your Personal Information

We share your information as needed to fulfill the purposes described in this Policy and as permitted by applicable law. We may share your information in the following circumstances.

1. On Public Forum. We may share information such as match history, scores, usernames on leaderboards, or similar public forums to facilitate interactions with other players..
2. When We Work with Service Providers We may share your information with service providers that provide us with content moderation and analytics.
3. During Corporate Transactions. We may disclose your personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us is among the assets transferred. By engaging with us or using our Services, you understand and agree to our assignment or transfer of rights to your personal information.
4. As Required by Law. We may disclose your information if we believe that the disclosure is required by law, if we believe that the disclosure is necessary to enforce our agreements or policies, in response to valid requests by public authorities (e.g., a court or a government agency), or if we believe that the disclosure will help us protect the rights, property, or safety of Paradimensi or our customers.
5. With Your Consent.  We may disclose your personal information for any purpose with your consent

• How the user may request that their user data that has been collected or stored can be deleted

If you have a request for the deletion of your user data, you can contact us via email at hello@paradimensi.id with your request for Personal Information and use the subject line “User Data Deletion Request”.

• How can you contact us?

If you have questions regarding this Privacy Policy, you can contact us via email at hello@paradimensi.id

If you are a law enforcement agency, please email us at hello@paradimensi.id with your request for Personal Information with the subject line “Law Enforcement Request.”